Public Perception and Satisfaction with Health Insurance through Sehat Insaaf Card in Punjab: Health Insurance through Sehat Insaaf Card

Ferheen  Shahbaz; Muhammad  Bilal Afzal; Hassan Huda Abbasi; Raja Sajjad Asghar; Bakht  Muhammad; Asia Ashfaq; Nauman Ali Chaudhary; Muhammad Naveed Tahir; Javeria Saleem; Naveed  Haider

doi:10.54393/pjhs.v4i03.631

Authors

Ferheen Shahbaz Department of Public Health, University of The Punjab, Lahore, Pakistan
Muhammad Bilal Afzal Department of Public Health, University of The Punjab, Lahore, Pakistan
Hassan Huda Abbasi Department of Public Health, University of The Punjab, Lahore, Pakistan
Raja Sajjad Asghar Department of Public Health, University of The Punjab, Lahore, Pakistan
Bakht Muhammad Department of Public Health, University of The Punjab, Lahore, Pakistan
Asia Ashfaq Department of Public Health, University of The Punjab, Lahore, Pakistan
Nauman Ali Chaudhary Department of Public Health, University of The Punjab, Lahore, Pakistan
Muhammad Naveed Tahir Department of Public Health, University of The Punjab, Lahore, Pakistan
Javeria Saleem Department of Public Health, University of The Punjab, Lahore, Pakistan
Naveed Haider Department of Public Health, University of The Punjab, Lahore, Pakistan

DOI:

https://doi.org/10.54393/pjhs.v4i03.631

Keywords:

Sehat Sahulat Program, Sehat Insaaf Card, Universal Health Coverage, Insurance, Sustainable Development Goals (SDGs)

Abstract

Sehat Sahulat program, universal health coverage for the population of Pakistan, had been implemented since 2015 and the accessibility and universality of all the services got implemented in 2020 all over Punjab. Health is the right of every person, and the Sehat Insaaf card was found to provide equal rights and benefits to all. An initiative by WHO, which provide essential health services. Objective: To find the perspective of people who availed of the Sehat Insaaf card, either for medical treatment or surgical procedure, and evaluate the level of satisfaction with the Sehat Sahulat program among the population. Methods: A Descriptive Observational Study, with a sample size of 350 calculated on the WHO calculator for survey analysis version 2.0, based on survey style questionnaire filling, to calculate the satisfaction level by Likert scale among patients and attendants, who had their treatment and surgeries in Akram Medical Complex, Lahore. The study had been conducted for 6 months, from August 2022 to February 2023. Results: Statistical tests were applied on data to evaluate the percentage and cumulative percentage of satisfaction. The overall satisfaction score was 98.765%. the cumulative percentage for satisfaction rate for surgeries was high than the medical treatments with a percentage of 89.653 for surgical procedures and 74.564% for medical check-ups. Conclusions: The Sehat Sahulat program proved a successful program facilitating in countries like Pakistan and all over Punjab, a load of patients from government tertiary care hospital had been divided, and rich and poor are equally facilitated.

References

The World Bank. Population, Total Pakistan. [Last Cited: 10th Oct 2021]. Available at: https://data.worldbank.org/indicator/SP.POP.TOTL?locations= PK

UNICEF. Levels and Trends in Child Mortality. [Last Cited: 1st January 2023] Available at: https://data.unicef.org/resources/levels-and-trends-in-child-mortality/

World Bank. Development Indicators for Pakistan. [Last Cited: 7th Mar 2022]. Available at: https://databank.worldbank.org/country/PAK/556d8fa6 /Popular_countries

World Health Organization (WHO). Universal Health Coverage. [Last Cited: 10th Oct 2021]. Available at: https://www.who.int/health-topics/universal-health-coverage#tab=tab_1

World Health Organization (WHO). Universal Health Coverage. Fact Sheet. [Last Cited: 10th Oct 2021]. Available online: https://www.who.int/news-room/fact-sheets/detail/universal-health-coverage-(uhc)

World Health Organization (WHO). Global action plan for the prevention and control of NCDs 2013–2020. [Last Cited: 14th Nov 2013]. Available at: https://www.who.int/publications/i/item/9789241506236

The Express Tribune. Poverty causes and solutions. [Last Cited: 11th Jan 2020]. Available at: https://tribune.com.pk/letter/2134522/poverty-causes-solution.

Reich MR, Harris J, Ikegami N, Maeda A, Cashin C, Araujo EC, et al. Moving towards universal health coverage: lessons from 11 country studies. The Lancet. 2016 Feb; 387(10020): 811-6. doi: 10.1016/S0140-6736(15)60002-2.

Meo MS, Kumar B, Chughtai S, Khan VJ, Dost MK, Nisar QA. Impact of unemployment and governance on poverty in Pakistan: a fresh insight from non-linear ARDL co-integration approach. Global Business Review. 2020: 0972150920920440. doi: 10.1177/0972150920920440

Arif SMAWK, Bannian B, Gardazi SMF. Situation of Poverty in Pakistan and its commitments with respect to Sustainable Development Goals: prospects and challenges. Global Economics Review. 2022 Mar; 7(1):1–8. doi:10.31703/ger.2022(vii-i).01

Peer A. Global poverty: Facts, FAQs, and how to help. World Vision. 2021.

International The News. Pakistan ranks 130 out of 139 countries in adherence to rule of law. [Last Cited: 19th Oct 2021]. Available at: https://www.thenews.com.pk/print/901483-pakistan-ranks-130-out-of-139-countries-in-adherence-to-rule-of-law

Dawn. The missing third: An out-of-school children study of Pakistani 5-16 year-olds. 2021. [Last Cited: 3rd Sep 2021]. Available at: https://www.dawn.com/news/1643918

Yasmin S. Exploring public and private providers experience with Sehat Sahulat program in Pakistan.2022 Jun: 1-72.

Said MH, Khan A, Ahmad M, Amin H, Khan RA, Khan MH, et al. Review Of Reforms Brought By Provincial Government Of KP In Health Sector. Ilkogretim Online. 2020; 19(4): 6436-48.

World Health Organization (WHO). Trends in Maternal Mortality: 1990 to 2013. [Last Cited: 26th Mar 2023. Available at: https://apps.who.int/iris/bitstream/handle/10665/112682/9789241507226_eng.pdf;jsessionid=2E87C871A12DC2158183E96792603AF7?sequence=2

Ikegami N, Yoo BK, Hashimoto H, Matsumoto M, Ogata H, Babazono A, et al. Japanese universal health coverage: evolution, achievements, and challenges. The Lancet. 2011 Sep; 378(9796): 1106-15. doi: 10.1016/S0140-6736(11)60828-3

Decker SL and Rentier DK. How much might universal health insurance reduce socioeconomic disparities in health? A comparison of the US and Canada. Applied Health Economics and Health Policy. 2004 Dec; 3: 205-16. doi: 10.2165/00148365-200403040-00004.

Global Village Space. PM Khan Govt Aggressively Expands Sehat Card across Punjab. [Last Cited: 7th Mar 2022]. Available at: https://www.globalvillagespace.com/pm-khan-govt-aggressively-expands-sehat-card-across-punjab/

World Bank. Pakistan National Social Protection Programme. Technical Assessment Results. [ Last Cited: 7th Mar 2021]. Available at: https://documents1.worldbank.org/curated/en/111621489672698369/113568-FSA-PUBLIC-P158643-Pakikstan-National-Social-Protection-PforR-Technical-Assessment.docx.